TESTIMONIALS

From Alan Robinson Town Planner

Gloria,

I just wanted to send a quick email to let you know how much I appreciate your help with my business.  You have directed your team admirably in telemarketing for me for the past year and a half.  All sales driven business owners know how arduous appointment setting can be and I will testify that Town Planner is no different in that regard.  I believe that most successful publishers deploy a three prong approach to securing leads.  Typically those are referrals, walk in cold calls and telemarketing.  I remember speaking with Sam Debona about you before securing your services and he illustrated how rewarding and motivating it was to come back to the office after a long tough day and see a couple of leads sitting on his fax machine. That comment resonates with me now more than anytime in the past.  This has been a tough year in my market.  I know that things will end up well at the end of the season, but with that said, I will tell you that I call you my “Slump Breaker.” 

Not only do I appreciate your personal touch, I have listed in bullet format the things that I most appreciate about your assistance:

1. I trust you
2. You treat my customers/potential customers and me with a great deal of respect
3. You sincerely care about my success
4. You are fair (example – you don’t expect me to confirm my appointments and if someone does not show up – you will call and re-schedule it for me or you will credit the lead back)

Gloria, I have sent the entire network a copy of this email because I want my contemporaries to know that you are a great option for securing appointments at a below market fee and that you have my highest endorsement.  I am confident that you will function as an honest broker if not a valued team mate to any Town Planner Publisher.  In closing, I want you to know that I look forward to long and mutually rewarding relationship. 

Thank you,
Alan Robinson

From Sam DeBona Town Planner

To All,

I’ve been using American Telemarketing (Gloria Billig  516.255.0210) for lead generation for the last three years.  She has a great background in the telemarketing industry and she hires her staff in the same image.  Her group has been especially effective in my market.  The Pittsburgh area is a touch sale to begin with, and t is especially difficult on the phone.  Her staff has supplied me with quality leads and my sales have shown that.  My cost of sales generates by her staff always falls around 10% and sometimes lower, when I’m really on my game.  My closing ratio on her leads falls between 30% to 40% again depending on how well I prepare and handle the call.  None of her leads sell themselves but they know mostly why I’m there, what my name is, what I’m looking to talk about and they are giving me some time to talk about it.  That, I feel is all I need and if I’m on and prepared I can 30% to 40% of the time walk away with some type of Client.  And, Finally I’ll say that Gloria and Staff seem more like a positive part of my own staff.  Every business owner, for telemarketing, has to find a comfortable partner and Gloria’s group is not a bad place to start.  Good Luck!

Thanks for the attention,
Sam DeBona

From Scott Bryant Town Planner Publisher

I have also used Gloria’s services for the past year and I have been very pleased with the results. I can count on at least one, usually more, appointments per week from her service.  When I’m having a tough time getting those appointments, it is comforting to know she will find the businesses that are interested in being in the calendar.

I’ve more than doubled my costs using Gloria’s services.  If you need some help getting those appointments, gibe Gloria and her team a try.

Scott

From Jim O’Dowd Town Planner

Hey Everyone,

We have had a great experience with American Telemarketers as well.  It is great to know that we can count on having between 8 and 10 appointments per week which usually gets us at least one sale if not 2 or 3.  Give Gloria a call.

Jim O’Dowd

From Perry Spearman Town Planner

All,

I’ve put “not having a great telemarketer” on my top ten list of “How to Kill Your Business.” 

I have used Gloria’s services since February and have been very pleased with the number of quality appointments she’s set for me.  Gloria is fair and listens to my concerns and responds positively to help me achieve my goals.  She’s melike I treat my clients.
Simply put, having Gloria on my team ultimately translates into more checks in my PO
Box each month.  I invest my hard earned dollars into her services simply because I see a return on investment each week.

I’ve learned that prospects are just like real people:  some like to talk on the phone (Gloria harvests this part of the vineyard) and others want to meet the person offering the product/service (I can cold-call/network with these folks which are the part of the vineyard I’m most productive in). So I go after the face-to-face interactions.

Consequently, after a long day of walking the plazas, it’s inspiring to see a faxed appointment sitting in my machine when I return to the office the end of the day.  Sweet fruit I didn’t have to pick off the tree myself.  And the gravy days are when there 2-3 appointments sitting there..oh, baby!

Cordially,

Perry Spearman

To Whom It May Concern:

I would like to take this opportunity to highly recommend and thank Gloria for all of her services over our 7 plus year relationship. She has provided me with excellent telemarketing services at two different companies, and I am confident that she will provide the same high degree of service for many other types of business with their telemarketing needs.

Most importantly, Gloria understands that our relationship only works if I am ultimately making money and sales. In many instances, she has provided me with a few extra hours if she happened to have a less productive appointment setting week. She has always been very fair with me and I have recommended her to many of my close friends. I have worked with other telemarketing companies, and none have taken as much pride in their work nor have they genuinely cared about the results.

I would encourage anyone interested in using Gloria’s service to call me to discuss her past and present performance on either my cell phone (516) 924-7250 or at the office (516) 488-8854.

Enjoy today,
Bryan Gennes, CPA,MS
Marketing Consultant, Valpak

The JS Peterson Business Group

This is a letter of recommendation for the Gloria Bilig Telemarketing Group.
The JS Peterson Business Group is a Professional Services firm offering financial and operational expertise to manufacturing companies with sales between $10 and $40 Million. We are new in the marketplace and offer a number of unique services including “Surrogate CFO”. We needed a systematic approach to the marketplace that would allow us to contact our target market of over 400 companies on Long Island. We decided to experiment with cold calling.

Kris Rajam, a well-known small business advisor on Long Island, recommended Gloria to us. I had very little experience with “cold calling”, but Gloria and her group helped me with my script and enthusiastically began calling. Within the first week, we had our first prospect that quickly turned into a customer.

Gloria and her team continue to work on contacting the list of potential customers, with constant updates when a connection is made. There is also a constant stream of advice about what is working and any adjustments that I should make.

If you are looking for a cold calling group that works as if is a part of your team you will be very happy with Gloria’s group.

Jeffry S. Peterson

Dear Gloria,

I am writing this letter to express my gratitude to you for the wonderful job you and your staff is doing. When a co-worker of mine referred me to you, I was skeptical. He continued to explain to me that because of you, he had increased his client appointments to 30 plus per week, and his business has never been better.

When I did call you to set it up, I went into it with the idea that I will try it for a couple of weeks to see what happens. I identified and closed significant business in my first two weeks to be extremely pleased with the results. I have now 30 plus appointments per week, and business has never been better.

Being in the income tax and financial planning business, we are constantly being presented with new sales ideas to double and triple our success. Unfortunately, most of them cost a small fortune, and do not work. You and your staff are kind, diligent, professional and effective at getting clients in the door. I have been in the business for nine years, and this is the best money I have spent. Thank you for your commitment and a job very well done.

Sincerely,
Scott Fiumara
Income Tax & Financial Consultant